Terms and Conditions for VHSVista Toronto

1. Acceptance of Terms: By availing our digital conversion service, you agree to these terms and conditions.

2. Tape Condition and Liability:

a. We accept tapes in good condition; any pre-existing damage is the customer's responsibility.

b. While we take utmost care during the conversion process, we are not liable for any damage to tapes that may occur.

3. Loss or Damage during Shipping:

a. Customers are responsible for securely packaging and shipping their tapes to us.

b. We recommend using reliable shipping services with tracking to minimize the risk of loss or damage.

c. In the rare event of loss or damage during shipping, we are not liable, and customers are encouraged to file claims with their chosen shipping provider.

4. Digital File Receivable

a. You will have 40 days to download the converted files once receiving the link. If you require more time, you must reach out and request it ahead of that time. After 40 days, the files will be assumed to be downloaded on the customer’s end and deleted.

5. Data Loss:

a. While we employ rigorous data protection measures, we do not assume liability for any loss of data during the conversion process.

b. Customers are advised to retain a copy of their original tapes as a precaution.

6. Privacy and Confidentiality:

a. We respect your privacy and confidentiality. Rest assured, your tapes and converted digital files will be handled with the utmost discretion.

7. Service Fee and Payment:

a. Service fees are based on the number of tapes and selected options.

b. Payment is due upon successful completion of the tapes. You will receive an email or phone call instructing you to transfer payment. order placement. Unpaid orders will not receive a link to their tapes.
c. Empty tapes will be charged as regular tapes, as they take the equivalent or more time to scrub through to determine if certainly empty or not.

8. Customer Communication:

a. We will communicate with customers primarily via the provided contact information.

b. Customers are responsible for ensuring their contact information is accurate and up-to-date.

9. Governing Law:

a. These terms and conditions are governed by the laws of Ontario, and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction

10. Technical Compatibility:

a. We provide digital files in commonly used formats. It is the customer's responsibility to ensure compatibility with their preferred devices and software..

By choosing our VHSVista to digital conversion service, you acknowledge and agree to these terms and conditions. We reserve the right to update or modify these terms at any time, so please review them frequently.